Waller BMX Returns & Exchanges
We want you to be stoked on your new gear, so if you are not 100% satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in original, unused condition with all packaging and tags intact.
Initiate Your Return
Contact our support team with your order number and the reason for the return to receive your official Return Authorization.
Pack Your Gear
Securely pack the items in their original packaging, ensuring that components like handlebars, wheels, or frames are protected from scratches.
Ship It Back
Affix your return shipping label and drop the package off at any authorized carrier location; we recommend using a tracked service for high-value BMX parts.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing